Policies

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Mae Soná Hair Salon sign on a wooden wall with plants and shelving.
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Modern salon interior with hexagonal shelves and a welcoming seating area.

Salon Policies

To ensure the best possible experience for all of our guests, we kindly ask you to review our salon policies before your visit.

Cancellation Policy

We require a minimum of 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.

Late Arrivals

If you arrive more than 15 minutes late, we may need to adjust or reschedule your appointment.

Refunds & Adjustments

We want you to love your hair! If you have any concerns, please reach out within 7 days for an adjustment.

Service Guarantee

Our team is dedicated to excellence. If for any reason you're unsatisfied, let us know, and we’ll work to make it right.

Have questions? Contact us anytime—we’re here to help!